HOA system of action + resident portal

Reduce resident emails by up to 50% with AI trained on your community documents.

Keep QuickBooks. Replace the chaos.

A resident and board portal that co-exists with your accounting stack. Run 5–50 communities from one dashboard, automate status visibility, and give residents AI answers from your CC&Rs with exact citations.

Start 60-day pilot →See pricing ROI calculator Try live demo →

Maplewood HOA · AI Assistant

Can I install a Ring doorbell on my unit? I wasn't sure if that counts as exterior modification.

Yes — video doorbells are permitted under the Maplewood CC&Rs, provided they don't require drilling into shared masonry. Battery-mount models are fully allowed without prior board approval.📄 CC&Rs §4.2.1 — Exterior Modifications

What's the rule on parking guest vehicles for more than 48 hours?

Resident & board portal

The non-AI backbone buyers ask about first.

NeighbourOps is a full HOA operations portal — not just a chatbot. Residents and boards get the core functions they expect in 2026 portal reviews: maintenance, violations, announcements, calendar, documents, and payment visibility. PMCs get a portfolio dashboard across communities. Cited AI Q&A sits on top of the same document library.

Service requests

Residents submit maintenance requests with photos; staff track status in one queue.

Violations & ARC

Log violations, fines, and architectural requests — with evidence attachments.

Announcements

Normal and urgent notices; read tracking for boards and managers.

Community calendar

Board meetings, maintenance windows, and events in one resident-visible calendar.

Documents

CC&Rs, bylaws, minutes, and forms — role-based visibility per community.

Invoices & payment history

Residents see dues and payment status; treasurers keep the GL in QuickBooks or AppFolio.

Portfolio dashboard

PMC admins see requests, violations, and announcements across all communities in one login.

Works with your accounting stack

Works alongside your accounting stack (QuickBooks, AppFolio, Buildium, Yardi Breeze, CINC). We don’t replace your GL; we remove email and spreadsheet chaos around communications, requests, and violations.

Real-world fit

Two ways teams use NeighbourOps

Self-managed HOA

Email chaos → resident self-service

A volunteer board drowning in CC&R questions moved residents to the portal and cited AI Q&A. Early pilots report up to ~50% fewer inbound resident emails — with answers grounded in uploaded bylaws, not generic web search.

Self-managedAI deflectionBoard portal

Boutique PMC

20 associations → one operations view

A PMC managing ~20 HOAs replaced five inboxes and spreadsheets with one portfolio dashboard for requests and violations — while keeping AppFolio for books and owner statements.

5–50 communitiesPortfolio dashboardOps layer

Outcomes vary by community size and adoption; pilot metrics are tracked with your team during the 60-day trial.

Who it's for

Made for the PMC in the middle.

Too big for spreadsheets and single-HOA tools. Not shopping for an accounting migration or six-figure ERP. NeighbourOps was built for exactly this 2026 buyer gap: operational action, resident self-service, and portfolio visibility.

Boutique property management companies

Managing 5–50 HOAs with a team of 2–15. Use Neighbour Ops as the system of action for requests, documents, announcements, and resident answers while your accounting suite stays in place.

5–50 HOAs500–3,000 doorsPrimary buyer

HOA boards and volunteer administrators

Elected board members spending weekends answering "what does the CC&R say?" emails. NeighbourOps gives the board a resident portal where requests, documents, announcements, and cited answers live together.

Volunteer boardsSelf-managed HOAsInternal champion

Homeowners who want real answers

Not a generic chatbot pulling from the internet. An AI trained on your community's actual documents — CC&Rs, bylaws, rules and regulations — with a source link for every answer.

Daily userCited answersZero calls needed

PMCs who don’t want another platform to run

Our Managed tier: MagiQa uploads your docs, configures AI, monitors resident Q&A, and sends monthly ops reports — you keep your accounting stack. From $800/community/mo for 1–10 communities.

White-glove1–10 communitiesManaged tier

The problem

Your inbox is not an operations platform.

Four pains every boutique PMC lives with — and that no current tool is solving well.

📄

The CC&R question flood

Residents call. Boards email back. Someone pulls up a PDF. Twenty minutes later, a one-sentence answer. Multiply that by 10 communities and 20 staff.

"Can I put up a basketball hoop?" × 400 units.

🗂️

One login per HOA

Every community is a separate portal, a separate inbox, a separate spreadsheet. Context-switching is your staff's full-time job. Nothing is ever in one place.

"Which community was that request for again?"

🔧

Maintenance black holes

Residents submit requests and hear nothing. Staff lose track between email and spreadsheet. Trust erodes. By the time it's fixed, the relationship isn't.

"I submitted that three weeks ago."

🤖

AI that makes things up

Generic chatbots hallucinate. Boards won't trust an answer without a source. Residents won't act on it. Without citations, AI is just another liability.

"How do I know that's actually in our rules?"

Why NeighbourOps

We won't touch your accounting.
We'll replace everything else.

Keep QuickBooks, AppFolio, Buildium, Yardi Breeze, or CINC. Plug NeighbourOps in for the operations layer — requests, violations, announcements, calendar, documents, portfolio dashboards, and cited AI Q&A — that your accounting software was never designed to do.

✓

System of action, not accounting replacement

Works alongside QuickBooks, AppFolio, Buildium, Yardi Breeze, and CINC. We don’t replace your GL — we remove email and spreadsheet chaos around communications, requests, and violations.

✓

Rule-aware AI answers with CC&R and bylaw citations

Answers come from your uploaded CC&Rs and bylaws, not the internet. Every response includes a clause reference residents can verify themselves.

✓

Portfolio-native from day one

One login, all communities. Portfolio dashboard across ticket volume, violations, and response times. Adding your 20th community is as easy as your 2nd.

✓

Modern UX your residents will actually use

Mobile-first portal for homeowners. Photo uploads on maintenance requests. Real-time status updates. Not a portal from 2008.

✓

Transparent pricing, no enterprise sales cycle

Published per-unit pricing. No "call for a quote." No 6-month implementations. A pilot you can start this week.

Feature	NeighbourOps	RunHOA-class	AppFolio
Multi-community PMC	✓	Weak	✓
Service requests	✓	✓	Partial
Document library	✓	✓	Partial
AI Q&A with citationsNew	✓	✗	✗
Modern mobile UX	✓	Dated	Partial
Full HOA accounting	Roadmap	✓	✓
Transparent pricing	✓	Varies	Quote only

Social proof

Trusted by growing HOA management companies

Early pilot partners are replacing inbox chaos with cited AI answers and portfolio-native operations — without ripping out QuickBooks.

18+

Communities onboarded

Pilot & early adopters

3,400+

Homes managed

Across boutique PMC portfolios

14,000+

Resident questions answered

Rule-aware AI with citations

98%

Resident satisfaction

Pilot program feedback

Metrics reflect pilot program activity; we update these figures as portfolios scale.

Pricing

Per door. No surprises.

Starter, Growth, and Pro — simple per-unit pricing across your entire portfolio. AI included in every plan, not an add-on. Pay processing fees are pass-through only.

60-day pilot + founding offer

60-day pilot · 2 communities · up to 200 units · $0 — full Starter/Growth/Pro features, no credit card. A strong wedge vs rigid 2026 HOA tools that often require annual contracts before you see the portal.

Per-door pricing after pilot: Starter $0.85/unit/mo (3,000 AI messages/mo) · Growth $1.20 (20,000 AI messages/mo) · Pro $1.50 (50,000 AI messages/mo). AI is included — not a separate SKU.

Founding PMC offer: first 10 customers get 20% off list for year one. Full tier breakdown →

Request pilot →

Starter

$0.85/unit/mo

$150/mo minimum · up to ~1,000 doors
10% off with annual prepay

✓Multi-community resident portal
✓Service requests + photo uploads
✓Document library per community
✓Announcements + violation tracking
✓AI Q&A on up to 3 communities
✓3,000 AI messages/month
✓Invoices + payment history

Start with Starter

60 days. Full product. No risk.

Full-feature trial on up to 2 communities, capped at 200 units. No credit card required. Direct access to the MagiQa founding team throughout your pilot.

Try Starter, Growth, or Pro during the pilot — full portal (requests, violations, announcements, calendar, documents, invoices) plus AI limits that match your tier. No annual contract required to evaluate.

Prefer not to run another portal yourself? Our Managed tier — from $800/community/mo — includes full setup, document onboarding, and day-to-day ops by MagiQa. Ask about managed →

60Day trial

2Communities included

200Unit cap

$0To start

Request pilot access →Talk to the team