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Simple, transparent pricing

Per door. No surprises.

One price covers your entire portfolio — condos, townhomes, and single-family communities. AI included in every plan.

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Start with a pilot

60-day pilot · 2 communities · up to 200 units · $0 — full Starter/Growth/Pro features, no credit card. A strong wedge vs rigid 2026 HOA tools that often require annual contracts before you see the portal.

Per-door pricing after pilot: Starter $0.85/unit/mo (3,000 AI messages/mo) · Growth $1.20 (20,000 AI messages/mo) · Pro $1.50 (50,000 AI messages/mo). AI is included — not a separate SKU.

Founding PMC offer: first 10 customers get 20% off list for year one.

Request pilot →

Starter

Resident portal + system of action for PMCs moving off spreadsheets and single-HOA tools.

$0.85/unit/mo

$150/mo minimum · up to ~1,000 doors

 

Resident portal

  • ✓Mobile-first resident portal per community
  • ✓Unit directory + homeowner invite flow
  • ✓Announcements — normal and urgent
  • ✓Document library with role-based visibility

Operations

  • ✓Maintenance requests with photo uploads
  • ✓Staff queue + status workflow
  • ✓Unit violation tracking — basic
  • ✓Invoices + payment history

AI assistant

  • ✓AI Q&A on up to 3 communities
  • ✓Answers from CC&Rs + bylaws with citations
  • ✓3,000 AI messages/month
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Most popular

Growth

Portfolio visibility, board dashboards, and AI across your whole book of communities.

$1.20/unit/mo

$400/mo minimum · up to ~3,000 doors

 

Everything in Starter, plus

  • ✓Portfolio dashboard — all HOAs in one view
  • ✓Board dashboard — document area + announcements for board members
  • ✓Cross-community ticket + violation analytics
  • ✓SLA tracking + staff activity logs
  • ✓Advanced maintenance workflows + vendor assign
  • ✓Violation letter templates

AI — full portfolio

  • ✓AI Q&A on up to 20 communities
  • ✓Staff AI copilot for resident replies
  • ✓AI deflection analytics — tickets avoided
  • ✓20,000 AI messages/month
Get started →

Pro

For mature PMCs that want AI-heavy operations without an accounting migration.

$1.50/unit/mo

$1000/mo minimum · 3,000–10,000 doors

 

Everything in Growth, plus

  • ✓API access + accounting integrations (QuickBooks, AppFolio, CINC)
  • ✓Unlimited AI-indexed communities
  • ✓50,000 AI messages/month
  • ✓AI-drafted violation notices
  • ✓Multi-language AI responses
  • ✓Implementation workshops for board presidents
  • ✓Custom SSO + white-label branding
  • ✓Dedicated customer success manager
  • ✓Priority support + SLA guarantee
Talk to us →

Managed

We run it for you. Full setup, document onboarding, and day-to-day operations handled by the MagiQa team.

From$800/community/mo

White-glove tier · 1–10 communities
No minimum unit count

  • ✓Everything in Growth
  • ✓Document upload & AI configuration
  • ✓Resident Q&A monitoring
  • ✓Monthly ops report to your team
  • ✓Dedicated MagiQa ops contact
  • ✓Transition to self-serve anytime
  • ✗No accounting integration
Talk to us →

Founding PMC offer

First 10 customers get 20% off list price for year one, direct access to the founding team, and input into the product roadmap.

Apply now →

Add-ons

Only pay for what you use.

💳

Payment processing

3.25% + $0.50 · cards $1.50 flat · ACH

Pass-through only — no hidden margin. Residents pay online; you see it in the ledger.

💬

SMS notifications

500 included · $10 per extra 1,000

Urgent announcements, request status updates, and violation notices via text.

🚀

Onboarding & migration

$500 – $2,500 flat fee

Your first communities go live with AI answering real resident questions within 14 days. Includes bulk resident import, CC&R upload and AI training, and template comms to announce your new portal.

🤖

AI message overage

$10 per extra 1,000 messages

Soft cap with usage alerts before you're charged. No surprise bills at month end.

👤

Additional staff seats

Per seat / month beyond plan included seats

Each plan includes PMC admin and staff logins. Need more ops users across your portfolio? Add seats à la carte.

How we compare

Where NeighbourOps fits.

CapabilityNeighbourOpsRunHOAPayHOAAppFolio
Core operations
Multi-community PMC dashboard✓✗Partial✓
Service + maintenance requests✓✓✓✓
Document library✓✓✓✓
Violation tracking✓✓✓✓
ARC / architectural review requests✓✗Partial✓
AI & intelligence
AI Q&A with document citations✓ Hero feature✗✗✗
Staff AI copilot✓ Growth+✗✗✗
AI-drafted violation notices✓ Pro✗✗✗
Financials & payments
Online payments + invoicing✓✓✓✓
Full HOA accounting + GLRoadmap✓✓✓
Pricing & access
Transparent published pricing✓✓Partial✗ Quote only
Modern mobile UX✓DatedPartialPartial
Supports SFH + condo communities✓Partial✓✓

Common questions

Everything you need to know.

Do I need to replace my accounting software?

No. NeighbourOps is the operations and resident communication layer — keep QuickBooks, your GL, or your existing accounting tool. Pro plan includes accounting integrations when you're ready.

How does pricing work across a mixed portfolio?

You pay per door across your entire portfolio — condos, townhomes, and single-family homes all count the same. One invoice to you as the PMC, one contract, one relationship. Each plan has a door ceiling (see tier); above that, upgrade or contact us.

Are staff logins included?

Yes — each plan includes a set of PMC admin and staff seats. Additional seats beyond that are billed monthly as an add-on.

What does the AI actually read?

You upload each community's CC&Rs, bylaws, rules and regulations, and ARC guidelines. The AI reads only those documents — not the internet — and cites the exact clause in every answer.

Is there a contract or minimum commitment?

Monthly plans are cancel-with-60-days'-notice. Annual plans prepay for a discount. You can add new communities or doors at the agreed per-unit rate at any time.

How are price increases handled?

Annual price increases are capped at CPI + 5% for your existing units. New doors added join at the current rate. No surprise jumps.

What happens when I hit the AI message limit?

You'll get a usage alert before you hit the cap — no surprise cutoffs. Beyond your plan's limit, additional messages are $10 per 1,000. Heavy-usage communities can negotiate pooled overages on Pro.

What's included in the pilot?

60-day full-feature trial on up to 2 communities, capped at 200 units. No credit card required. Direct access to the founding team.

What is the Managed tier?

Managed is white-glove: MagiQa runs setup, document upload, AI configuration, resident Q&A monitoring, and monthly ops reporting for your team — from $800/community/mo for 1–10 communities. Growth-plan features included; accounting integrations are not. You can move to self-serve Starter, Growth, or Pro anytime.

Start your pilot

60 days. Full product. No risk.

Full-feature trial on up to 2 communities, capped at 200 units. No credit card required. Direct access to the MagiQa founding team throughout your pilot.

Try Starter, Growth, or Pro during the pilot — full portal (requests, violations, announcements, calendar, documents, invoices) plus AI limits that match your tier. No annual contract required to evaluate.

Prefer not to run another portal yourself? Our Managed tier — from $800/community/mo — includes full setup, document onboarding, and day-to-day ops by MagiQa. Ask about managed →

60Day trial
2Communities included
200Unit cap
$0To start
Request pilot access →Talk to the team